Maureen Fagan, Chief Experience Officer, University of Miami

As a results-oriented executive healthcare leader I lead, influence and inspire innovations that promote, encourage and propel the business development and sustainability of Patient and Family Caregiver Engagement. The lived experiences of patients and family caregivers when enunciated, powerfully transform the hearts and minds of health care clinical staff and leadership to create an empathic, compassionate work environment. This leads to restoration and rejuvenation of the healthcare team.

Currently lead 15 directors and 500 professional and support staff. Valued for strong, principled leadership, innovative business development, consultative patient engagement leadership in the Middle East, Israel, China and USA and process-planning and improvement.