Kelli Schroeder, Director of Patient Accounts Services, North Kansas City Hospital

In a career that spans 27 years in healthcare, Schroeder has worked in case management/utilization review, information systems, and revenue cycle. She holds undergraduate degrees in health information management, accounting and management information systems. She received an MBA with a healthcare leadership certificate from Park University in Kansas City, Missouri. Kelli Schroeder has been the director of patient account services at North Kansas City Hospital, a 451 bed hospital, for 13 years. In that role, she is responsible for converting over $1 billion gross revenue per year into cash receivables. Areas she oversees include billing, follow-up, denial management, financial counseling, customer service, and cash posting functions. She has designed and implemented two new revenue cycle systems, the most recent went live in November 2018.She received her CHFP credential in June, 2016.She currently serves on the Medicare J5 POE advisory group and served on the Heart of America Board of Directors as well as serving as the web chairperson from 2015 to 2017.